I applied for a job at Bellway because I always wanted to work for one of the top construction companies in the North East.

I started in the construction industry with an apprenticeship in business administration in September 2013. I was later promoted to a role in customer care and my career progressed from there.

When I applied to Bellway, I found its application process smooth and not too daunting. I had really good communication from my manager throughout the process, making it efficient, transparent and honest.

My advice to anyone else going through this procedure is to trust the process and don’t be afraid to ask questions.

My role is fast-paced and varied and you need to be well-organised and able to communicate clearly and be able to prioritise. I bring a particular insight to my role because I have bought a new-build house myself so I can empathise with our customers.

I’m always communicating with contractors regarding build progress and making sure we have all the right materials to achieve planned move-in dates. I am also in constant contact with customers to make sure their house-buying experience with us is as good as it can be.

I love working for Bellway and this has seen me gain promotion within three months of joining the company. What I love most about the job is that I can be myself yet also be part of fabulous team, who communicate well and are all friendly.

Bellway is a great company with an ethos that creates a caring and exciting working environment where hard work is rewarded.